Algiers Charter Schools Association Help Desk

Welcome to the Help Desk! This website is your main contact for Algiers Charter Schools' computer related questions and problems. Here you will be able to submit support tickets and get answers to your most frequently asked technical questions.

This website will be updated as we work with you through the school year.

If you have a problem with your computer, please submit a support ticket.

Weekly Update

9/24/08 Due to a problem on the main RSD server, users may log into their computer and see a "new profile." Your information has not been lost. A Help Desk technician will need to visit your PC and retrieve your data for you. This problem is affecting all Algiers schools. Technicians are working as fast as possible to fix this problem and hanlde the normal tickets.
9/22/08 Some users may have problems logging into their computer. The problem is being looked at.
9/18/08 There appears to be some Internet issues with a few schools. RSD technicians are working on it now.
9/10/08 Cox has fixed the Internet at Tubman and McDonogh 32.
9/3/08 Tubman and McDonogh 32 have no internet connection. The central office is aware of the problem. There is no ETA.
8/1/08

Welcome back teachers! There will be many changes going on during the beginning of the school year. Please bare with us as we work to complete all these changes as soon as possible.

8/26/08 We have just added a couple documents to the Knowledgebase which will assist you with your Promethean Board and Elmo devices. Click "Submit Support Ticket" to access the Knowledgebase.
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